Contact Cinema West Customer Service
How to Reach a Person at Cinema West
Verified Contact Information
Toll-Free Number:
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1-800-326-3264Refunds for Tickets Purchased via Fandango
Customer Service:
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1-951-845-02022nd Street Cinema
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1-209-736-2472Angels Theatre
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1-424-417-2922Beach Cities
info@cinemawest.com
Cinema West Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Cinema West Phone Number
1 (209) 736-2472
Average Calls duration
1 minute
Most Popular Cinema West Email Address
info@cinemawest.com
Issue Resolution Rate
Low (13% reported full resolution)
Contact Method Distribution
61% phone, 39% email
Common Reasons for Contact
Product/ service, account and request for information
Cinema West Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Cinema West Phone Number | 1 (209) 736-2472 |
| Average Calls duration | 1 minute |
| Most Popular Cinema West Email Address | info@cinemawest.com |
| Issue Resolution Rate | Low (13% reported full resolution) |
| Contact Method Distribution | 61% phone, 39% email |
| Common Reasons for Contact | Product/ service, account and request for information |
Contact Information
Cinema West Website:
Cinema West Help Center:
Corporate Office Address:
Cinema West
1228 S Main St.
Angels Camp,
California
95222
United States
Summary of Cinema West Customer Service Calls
34
TOTAL
CALLS
CALLS
01:17
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cinema West?
Product/ Service Question:
- “Cant access movie”
- “Complaint/need help”
- “They're online promotional system is not working. We spent over an hour trying to make it happen including the people from the location where we are at”
Account Question:
- “Can’t access account”
- “Membership”
- “Online account”
Refund Question:
- “Refund”
- “Need to refund tickets”
- “Refund for incorrect ticket location”
Request for Information Question:
- Beverage inquiry
- “I want to know how do I apply all of my receipts from all the movies I've seen at your El Segundo locations can I do it manually or can I call to get you to help me”
- “I pay 19.99 a month for platinum and you moved me down to silver status”
Cards Question:
- “Digital Gift Card lost”
- “Gift card”
Payments and Charges Question:
- “Dispute”
Activation/ Cancellation Question:
- “I wanted to cancel my tickets my car broke down to get to the movie”
Return/ Replace Question:
- “Change movie time”
Shipping and Delivery Question:
- “Have not received my online tickets”
Other Question:
- “Points”
- “Tickets”
- “Gift certificate problem”
Compare Cinema West Customer Service To
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Cinema West